CheapTickets is a service that collects discounted tickets and rates for numerous activities including flights, cruises, hotels, and concerts. The website focuses more on vacation packages and travel tickets than live events and concerts. CheapTickets sometimes also provides last minute deals on non-weekend promotional deal trips.
CheapTickets.com has been in operation since 1986 so they have some credibility in the business. The website has been recently updated to make buying tickets easier and more secure. Previously, customers would have to enter a credit card number before even seeing the price on tickets which turned some buyers off. The new website no longer requires this step which certainly makes it more user-friendly.
CheapTickets? flexible fair finder only works for domestic travel within the United States which can be frustrating to some, but can still help save money when staying within the US. Be aware that CheapTickets does charge service fees for purchasing tickets through the website. Fees can be up to 15% of the total cost.
Multiple reviews on many travel sites suggest that the customer service through CheapTickets is not very good. It is difficult to find a customer service phone number on the site to talk to someone. The one piece of information that is readily available on the website is an email address. As a traveler needing help, it can be the last thing you?d want to do to wait for an email, or even figure out how to send one from where you are.
To get a hold of a person the phone number to call is 1-888-922-8849. The headquarters’ address is 500 W. Madison, Chicago, IL 60661. CheapTickets is a subsidiary of Orbitz.
I'm just an average mom, trying to live a frugal life and get out of debt. I write about things that have (and haven't) worked to improve my family's financial situation. What works for me may or may not work for you, and you should always consult a financial advisor before making important financial decisions.
In accordance with FTC guidelines, I state that I have a financial relationship with companies mentioned in this website. This may include receiving access to free products and services for product and service reviews and giveaways.
Any references to third party products, rates, or websites are subject to change without notice. I do my best to maintain current information, but due to the rapidly changing environment, some information may have changed since it was published. Please do the appropriate research before participating in any third party offers.
For additional information, please review our legal disclaimers and privacy policy.