Comments on: Have a Complaint? Don’t Get Mad. Get Satisfaction! http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/?&owa_medium=feed&owa_sid= Save Money @ BeingFrugal.Net Wed, 01 Feb 2012 18:52:59 -0800 hourly 1 http://wordpress.org/?v=3.3.1 By: bridesmaiddresses http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-28062 bridesmaiddresses Wed, 26 Jan 2011 09:47:55 +0000 http://beingfrugal.net/?p=3014#comment-28062 Do not get your girls wear a plain white bridesmaid dress on stage in order to avoid distracting. Do not get your girls wear a plain white bridesmaid dress on stage in order to avoid distracting.

]]> By: Carnival of Money Stories #47 – Final Four Edition | Suburban Dollar http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23437 Carnival of Money Stories #47 – Final Four Edition | Suburban Dollar Mon, 29 Mar 2010 11:05:18 +0000 http://beingfrugal.net/?p=3014#comment-23437 [...] missing? That is just what happened to Lynnae but she did something most of us don’t she made an effective complaint about the problem. She talks about what happened and ways you can peacefully resolve complaints [...]

[...] missing? That is just what happened to Lynnae but she did something most of us don’t she made an effective complaint about the problem. She talks about what happened and ways you can peacefully resolve complaints [...]

]]> By: Good Reads: I’ve Got A New Look! : Domestic Cents http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23427 Good Reads: I’ve Got A New Look! : Domestic Cents Sat, 27 Mar 2010 10:35:51 +0000 http://beingfrugal.net/?p=3014#comment-23427 [...] Have A Complaint? Don’t Get Mad. Get Satisfaction. from Being Frugal [...]

[...] Have A Complaint? Don’t Get Mad. Get Satisfaction. from Being Frugal [...]

]]> By: Lynnae http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23373 Lynnae Wed, 24 Mar 2010 19:02:38 +0000 http://beingfrugal.net/?p=3014#comment-23373 The point was that I didn't get angry about it. I did something about it. Yes, it's only fries, but the fact is I still paid for something I didn't receive. So I fixed it. The point was that I didn’t get angry about it. I did something about it. Yes, it’s only fries, but the fact is I still paid for something I didn’t receive. So I fixed it.

]]> By: Lee http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23369 Lee Wed, 24 Mar 2010 18:16:31 +0000 http://beingfrugal.net/?p=3014#comment-23369 I agree with this article in that being nice helps get complaints resolved--good work on that. However, I just can't help but wonder why you got so worked up about missing fries. I understand it's the principle, and I don't fault you for getting what you deserve, but it just seems silly to let it affect your mood that much. I agree with this article in that being nice helps get complaints resolved–good work on that.

However, I just can’t help but wonder why you got so worked up about missing fries. I understand it’s the principle, and I don’t fault you for getting what you deserve, but it just seems silly to let it affect your mood that much.

]]> By: The power of complaint http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23350 The power of complaint Wed, 24 Mar 2010 02:51:35 +0000 http://beingfrugal.net/?p=3014#comment-23350 [...] be sure to check out Lynnae’s piece about consumer complaints over at Almost [...]

[...] be sure to check out Lynnae’s piece about consumer complaints over at Almost [...]

]]> By: Lynnae http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23322 Lynnae Tue, 23 Mar 2010 06:15:10 +0000 http://beingfrugal.net/?p=3014#comment-23322 Thanks! Can't wait to read about your experience! Thanks! Can’t wait to read about your experience!

]]> By: Lynnae http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23321 Lynnae Tue, 23 Mar 2010 06:14:19 +0000 http://beingfrugal.net/?p=3014#comment-23321 Good point. Yes, I did get a name. I usually write down the name and date and post it on my calendar or some other visible place. Thanks for the reminder! Good point. Yes, I did get a name. I usually write down the name and date and post it on my calendar or some other visible place.

Thanks for the reminder!

]]> By: Simple in France http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23315 Simple in France Mon, 22 Mar 2010 20:44:32 +0000 http://beingfrugal.net/?p=3014#comment-23315 Great advice. I've seen a few people who attempt to get their way by screaming . . . I'm always so annoyed when it works by the way--giving into abuse is just encouraging it! But it's amazing what you can do with a little good-natured complaining. Great advice. I’ve seen a few people who attempt to get their way by screaming . . . I’m always so annoyed when it works by the way–giving into abuse is just encouraging it!

But it’s amazing what you can do with a little good-natured complaining.

]]> By: Abigail http://beingfrugal.net/2010/03/22/how-to-make-an-effective-complain/#comment-23312 Abigail Mon, 22 Mar 2010 16:21:46 +0000 http://beingfrugal.net/?p=3014#comment-23312 Tim has had this happen a couple of times lately. Once we got home and the fry container was maybe 3/4 full. But we just shrugged it off. The next time, though, they left off his fries completely. So he called Wendy's and politely but firmly explained his frustration. He got offered a full combo meal the next time. As the other commenter suggested, it's always good to get a name so you can refer to it. I'm actually going to do a piece later this week on how one of my complaints was handled. (Weds I think?) So I'll go ahead and link to this piece as further points about how to handle/reap the benefits of a customer service problem. Tim has had this happen a couple of times lately. Once we got home and the fry container was maybe 3/4 full. But we just shrugged it off. The next time, though, they left off his fries completely. So he called Wendy’s and politely but firmly explained his frustration. He got offered a full combo meal the next time. As the other commenter suggested, it’s always good to get a name so you can refer to it.

I’m actually going to do a piece later this week on how one of my complaints was handled. (Weds I think?) So I’ll go ahead and link to this piece as further points about how to handle/reap the benefits of a customer service problem.

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