Comments on: Chase Bank Round 3: The Final Chapter

By: cee jay

cee jay — Wed, 02 Dec 2009 03:01:48 +0000

Hey Guys,

I also have several bad experience about Chase Insufficient fund charge? For funding $2 expenditure in debit card with insufficient fund, they rip $35. There are several instances like these. Is there any suit against Chase for unfair practice? Its high time all valuable customers move out of this customer enemy bank.

By: assshley

assshley — Thu, 29 Oct 2009 06:51:25 +0000

i am having the same thing happen to me right now it is ridiculous.

By: Lynnae

Lynnae — Mon, 28 Sep 2009 03:29:23 +0000

Ugh. Sorry to hear this happened to you. I think my biggest complaint is that the phone reps can’t give a straight answer. I was honestly ready to suck up the $80 in fees I was told I’d have to eat, but then I got charged more. And nobody could tell me why. I kept getting different answers.

I realize that banks can charge whatever fees they want, but at least train your customer service reps to explain the fees correctly, so a customer can properly fix their account in an emergency.

By: Volko

Volko — Mon, 28 Sep 2009 03:02:29 +0000

I agree what has been said above
Liz September 9, 2009 at 5:22 am
… You might also mention that the best form of advertising is “word of mouth advertising” and what kind of advertising does Chase think you will be doing.
And I am in advertising, I know how to “save” my clients and friends from this thing.

By: Volko

Volko — Mon, 28 Sep 2009 02:59:37 +0000

I understand how this feels, read my post

By: Volko

Volko — Mon, 28 Sep 2009 02:56:57 +0000

They have gone insane this bank!!!! I made a mistake by charging my card too much, and I got minus. This is not a problem. I called to Customer Service, thanks for this blog, and refunded my money $64. Intresting stuff happened after that. I still had -$67 in the bank , and I asked the banker if I will be charged any fees till monday sept. 27th , she said no! I was happy with this answer, because I couldn’t deposit money until monday. Today on sunday, I am checking my account and what I have got??? I got $96 in one fee. Right away I called to customer service, I talked to Banker and he told me that i need to talk to another person about this, and he can refund me only $6. So then they transgered my call to one of the “big people”. The lady was already informed about me and knew what was happening. I told her that I have received wrong information from the banker and because of this I got THE SAME DAY (september 25th) charged more money! She was saying that she can’t do anything about it and it was my mistake that I have made purchases on 24(I got the fee on 25th), the same thing over and over again. I know that those phone calls are recorded for the “quality and something purpose”, I have asked her if I can hear my phone conversation with that lady, so they can see it was their mistake. She told me that she cannot help me with this. So one more valuable customer got tricked. I am in advertising, and I was planning to open two businesses with them and after that I will think about changing the banks. I will talk to banker on monday and see if I can get through them access to that phone call and hear all the truth. I have already had problems with this bank, but I was letting go those times. I will do my best to get this straight. If they did this to me it is $96, they will do this to 1000 people , it is $96 000, not bad from the fees and “mistakes”. I will be changing banks sounds like really soon. I am planning to talk to a lawyer and see if this can help. I am going to get this to the end. Be carefull with this bank, this will not do any good. One day they will get you! Let me know what you think about this.
Sincerely

Volko

By: Thomas Davis

Thomas Davis — Wed, 23 Sep 2009 17:30:56 +0000

Right and what make it so bad is that they can get away with it that was part of my rent and I told them that and it was like o wel but right know Im trying to find someone to help me get my money back any help

By: Keith

Keith — Wed, 23 Sep 2009 17:23:48 +0000

I hate chase! read my comment #33

By: Keith

Keith — Wed, 23 Sep 2009 17:20:45 +0000

Ive read all yous stories and it just makes me mad that Chase is making so much money off of people he have no choice but to keep their account close to zero. We are the ones who can’t afford this!!!

Can we make a class action suit against the bank for unfair practice?

By: Thomas Davis

Thomas Davis — Wed, 23 Sep 2009 17:03:02 +0000

Hi I had deposite my money to my account on sept 21 it said that my account was to the postive but they still hit me with the insufficient funds for $210.00 so I called the bank and they said that i couldn’t get a refund because the last one I had was not in 6 months. I feel that the bank is making more money off of use then where making in a year on the Insufficient funds fee and that is wrong especially with are Ecomny today.